Kyani Guarantee - Canada and U.S.

Guarantee for Canadian Customers

  

a. Product Satisfaction Guarantee for Customers


Kyäni offers a one hundred percent (100%) thirty (30) day money-back satisfaction guarantee (less shipping charges) on all products purchased by Customers. Customers must return all used and unused products to Kyäni. Once received Kyäni's Distribution Center will process all returns and refunds within thirty days after receipt of the product. All charitable donations, including Potato Paks, are final and nonrefundable. 


b. Return of Inventory by Business Partners

Kyäni will repurchase from the Independent Business Partner any portion of the Business Partner's currently marketable inventory that Business Partner purchased from Kyäni in the preceding two months. The repurchase price shall be 90 percent of the purchase price paid by the Business Partner, less all applicable shipping and handling costs to return the product to Kyäni. For purposes of the Agreement, inventory shall include all company produced products, promotional materials, starter packs, or other sales aids purchased by Business Partner from Kyäni. All charitable donations, including Potato Paks, are final and nonrefundable. The repurchase provisions of this section shall not apply to any inventory that is not currently marketable inventory. Currently marketable inventory shall not include inventory that is beyond its expiration date, that has the tamper proof safety seal damaged or removed, that has been opened or partially consumed, that has been discontinued by the company, or that is seasonal in nature or a special promotional product.

Guarantee for U.S. Customers

 PRODUCT GUARANTEES, RETURNS AND INVENTORY REPURCHASE 


a. Product Satisfaction Guarantee for Customers United States Customers: 


Kyäni offers a one hundred percent (100%) money-back satisfaction guarantee for thirty (30) days from the date of purchase (less shipping charges) on all products purchased by Customers who reside in the United States. Customers must return all used and unused products to Kyäni. Once received Kyäni's Distribution Center will process all returns and refunds within thirty days after receipt of the product. Customers within the United States have a period of three working days from the date of purchase in which to withdraw from the contract without penalty (except for the cost of returning the product) and without giving any reason. All charitable donations, including Potato Paks, are final and nonrefundable. 


b. Return of Inventory by Business Partners Business Partners have three working days from conclusion of the Independent Business Partner Agreement from which to withdraw without penalty (except for the cost of returning the product) and without giving any reason provided the Business Partner informs Kyӓni of such decision to withdraw in writing before the period expires. In the event of voluntary termination or cancellation of an Independent Business Partner Agreement either under the preceding paragraph or under Section 11.c hereof, Kyӓni will repurchase from the Business Partner any portion of the Business Partner's currently marketable inventory that Business Partner purchased from Kyӓni in the preceding twelve months. The repurchase price shall be 90 percent of the purchase price paid by the Business Partner, less all applicable shipping and handling costs to return the product to Kyӓni. For purposes of the Agreement, inventory shall include all company produced products, promotional materials, starter packs, or other sales aids purchased by Business Partner from Kyäni. All charitable donations, including Potato Paks, are final and nonrefundable. The repurchase provisions of this section shall not apply to any inventory that is not currently marketable inventory. Currently marketable inventory shall not include inventory that is beyond its expiration date, that has the tamper proof safety seal damaged or removed, that has been opened or partially consumed, that has been discontinued by the company, or that is seasonal in nature or a special promotional product.